TA leaders are being asked to do 2 jobs at once: meet today’s hiring needs and rebuild the teams, systems, and processes that will carry future growth. Heather Flynn has led TA through growth at ASML and Aritzia, and she’s leading the transformation now at Lumentum.

The session opens with the interview question from Lumentum’s CEO that helped draw Heather there: “How do you hold the business accountable for their role in recruiting?” It points to the central idea of the session: TA transformation depends on changing how the recruiting function and the business work together. Heather will cover how to stabilize hiring delivery while building for scale, why team capability was the first lever at Lumentum, and how to get a tech stack she describes as an “open-face sandwich” to make its ingredients work better together so recruiters have more time for sourcing, advising, and candidate care.

The session includes brief audience questions and discussion, followed by dedicated Q&A.

Key Takeaways

Balance near-term hiring demands with the work of transforming the TA function.
Match recruiting capacity and expertise to the roles that matter most to the business.
Build team capability and role clarity before adding more process or technology.
Identify where technology can reduce friction and return time to high-value recruiting work.
Create stronger accountability and partnership between TA and the business.
Use lessons from other growth and transformation efforts to shape an approach that fits your organization.